With the help of Amazon Fire Stick device, you can enjoy your favorite TV shows and movies. But when you keep using it, the Fire Stick logo gets stuck on the Amazon screen, after which users are unable to access their favorite content. It simply means that your device is not able to boot properly. So try waiting a few minutes, unplug the power cable and plug it back in, reset the Fire Stick, check for updates, or contact Amazon customer support for further assistance.

For detailed information, please pay attention to the points mentioned below.

Reasons For FireStick Stuck On Amazon Logo

There can be some main reasons for the Fire Stick getting stuck on the Amazon logo, about which we are telling you first.

  • Software issues: Sometimes some errors occur in your Amazon device which is due to software. Due to these, the device may not boot up properly. This problem could be due to a recent update, some kind of problem in the operating system, or a problem in two or three applications.
  • Hardware issues: Somewhere faulty power adapter or damaged HDMI cable also helps in generating this type of error. Whenever this happens, your Amazon logo gets stuck on the screen of Fire Stick. All these problems are considered hardware-related.
  • Power issues: Even if the Fire Stick does not get an adequate power supply, this type of error is bound to appear. This can happen when your power adapter is not plugged in properly, which is why you are facing the problem again and again.
  • As a result of a recent upgrade: The Fire Stick recently got a new update, which you install, but then the real problems start. This update may sometimes impair your device’s compatibility with some applications. After this, the problem of Firestick getting stuck on the loading screen seems to be increasing.

So when Fire Stick gets stuck on the Amazon logo, users will not be able to access any of their favorite content.

How To Fix Firestick Stuck on Amazon Logo

There are a number of ways to fix the problem of the Fire Stick getting stuck on the Amazon logo. Here are some of the most common solutions:

Wait It Out

In most of the cases, it has been found that the Fire Stick fixes this problem on its own after a few minutes. But note that if your Amazon firestick device is stuck for less than 5 minutes then it is not a problem, it is considered a normal process.

If the time is taking more than 5 minutes then you should move to other solutions mentioned below.

Power Cycle Your Fire TV Stick

This type of problem is quite common and can be fixed by putting your Firestick device on mild power cycle mode.

In such a situation, if you want to process the power cycle, then disconnect the Firestick device from the power outlet for 30 seconds and plug it back in. You will find that your problem is solved within minutes.

Restart your Firestick

If your Fire Stick is stuck on Amazon logo then you can fix this problem by restarting your device. For this start by unplugging the Fire Stick device from the power source or removing the power cable from the device. Wait for about 10 to 15 seconds until the temporary glitch causing the problem goes away.

After waiting for a while, plug the firestick back in. After this, the device restarts, and the Amazon logo is also visible in front of you. Once it restarts completely you can access your content by navigating through the menus.

Check your HDMI connection

Another effective way to fix this problem is to check the HDMI connection. You must ensure that the HDMI cables are plugged in securely at both ends. Otherwise, try trying it on a different HDMI port of your TV.

If yours is just old or damaged then you should replace it with a new one. You also need to check that your TV is set to the correct HDMI input source. Because if the HDMI connection is not connected properly then the Fire Stick will not display the image on your TV.

Note: You have to note that the version of HDMI cable should be 1.4 or more only then it will support your device case.

Reset your Firestick to factory defaults

The solutions mentioned above are not proving effective for you. In such a situation, you will definitely need to reset the Fire Stick device to factory defaults.

Doing this will erase all data and settings of the Firesick device. When it reboots and comes back in front of you, you will see that the problem of Fire Stick device sticking to Amazon logo has been resolved.

To reset to factory default, press and hold the right and back buttons on the remote for 10 seconds, this process will be completed.

Unplug Interfering Accessories

Sometimes we also add other devices on Firestick as per our requirement like a USB drive or sound bar.

So if you are facing repeated problems then try unplugging these devices from your device. Because these types of devices can cause some interference with your Fire Stick.

Verify That Your TV Supports HDCP

HDCP plays an important role with your Amazon Fire Stick device because it is considered a copyright protection protocol.

If your TV does not support HDCP then the Fire Stick will not be able to display the image on your TV at all.

To check this, you can consult your TV manual or talk to their support executive. If HDCP is not found in your TV then you can get another TV for replacement.

Contact Amazon customer support

All kinds of solutions mentioned above are not working for you and still, your Fire Stick is sticking to the Amazon logo. In such a situation, you can get the solution by getting all the information regarding this from the Fire Stick customer support team. You can get the solution to the problem related to the Amazon logo by dialing the number 1-888-280-4331.


With the help of the various solutions mentioned above, you can easily solve this problem. Which is presented before you very easily and step by step. If you are facing any other problem then you can inform us about it through the comment section.

Amazon FireStick Stuck On Amazon Logo? What to Do

Jenny Martein

I'm Jenny Martin! My interest is to solve various kinds of problems. I write guides for Firestick, Amazon products, and more. Along with this, I also like to solve problems based on technology. So with the help of firesticksolutions I try to give information. I hope your problem is solved.

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